Artist's Policies: Annie's Village

 We want you to love our products, but we also understand that sometimes items need to be returned.


We ship all products out within 3 business days of purchase.


Our return policy lasts 30 days. If 30 days have gone by since your purchase date, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund/exchange your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, email us at for our return address. Send item/items with original packing slip.
If you have lost your packing slip please include your name, address, reason for return and order number (if available).

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

If you've chosen the wrong size or color we will be happy to exchange your item. You are responsible for shipping costs back to us. We also replace items if they are defective or damaged with no shipping cost to you. If you need to exchange an item, send us an email at for our returns address.

All defective or damaged items will be recycled. We promise!

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

*Please Note*
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shoe Size Chart

*Note: Annies Village sandals generally run true to size. If you run a half size, we suggest you go up. All sizes are USA.