Artist's Policies: The Faint Of Heart

Please note that this artist can only ship to customers in the United States. International orders will be refunded by them and the items will not be sent out. Sorry!

Returns and exchanges:

I gladly accept returns and exchanges.

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

I don't accept cancellations, but please contact me if you have any problems with your order.

Returns and exchange details:

Returns: if within 7 days of delivery you are unhappy with your item, I will in most cases be able to offer you a refund. Please ship it back to me and I will gladly refund the full price minus the shipping costs. 

Exchanges: Exchanges are accepted within 7 days of delivery. 

In the case of returns and exchanges, buyer pays shipping prices.

Shipping:

Processing Time: 3-6 business days. These are the amount of days between when the order is paced and when it is shipped out. 

Thank you for your patience while I hand craft your item with love!

Additional policies and FAQs:

Please use care with jewelry items, especially when wearing loose knit clothing. Due to the nature of the raw stones and minerals, the textures of many of my jewelry items can sometimes snag in clothing. 

Gold pieces are either 18K plated, solid brass, or mixed alloy. (Check your specific listing for materials.) They are all carefully coated in a clear varnish and hand polished with Renaissance wax. 

Metal jewelry pieces are tarnish resistant, but the color can fade eventually, depending on body chemistry. You can prolong the brilliance and life of your jewelry by taking the items off before washing your hands or showering. 

Common sense clause: Some stones, brass shapes, or other components in jewelry can be sharp. Please be careful with any sharp pieces in your jewelry, and don't wear them when doing any strenuous activity like working out or playing sports. Wear sharp jewelry pieces at your own risk. The Faint of Heart isn't responsible for any injury or damage of property caused by "freak jewelry accidents."

Care instructions:

Remove your jewelry before bathing or washing hands to preserve the shine and life of your jewelry items! All metal pieces are coated with clear coat varnish and hand polished with Renaissance wax. To keep pieces economical, we use brass and other mixed alloys. They should have a lovely long life if well cared for, but discoloration can occur depending on body chemistry. Be kind to your bling.

When will my item ship?

All of TFOH jewelry is handmade, with love! Jewelry items usually take 3-6 business days before they are shipped, depending on the current demand.